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Hello and welcome to Cope & Stick. This privacy statement outlines how we collect, use, and keep your personal information. By using our website, you agree to the conditions outlined in this policy.

When and What Information Do We Collect?

We collect information when you interact with our website, namely when you voluntarily enter personal data, such as names and contact information, via forms. This occurs when you sign up for a newsletter, participate in a survey, or complete a contact form. Additionally, routine information such as IP addresses, browser data, timestamps, and referring URLs may be collected for administrative and maintenance purposes. Rest assured that your information is only collected with your explicit permission and used for the purposes stated in this privacy statement.

Objective and Legal Basis of Gathering Information:

Our information collection serves specified and legitimate objectives, ensuring that your data is handled lawfully, fairly, and transparently. Primary purposes include responding to your queries, providing excellent customer service, and keeping you informed about our products and services. With your permission, we may send occasional emails, newsletters, or promotional materials that we believe may interest you. Data is also gathered to enhance the functionality of our website, tailor content to your preferences, and analyze user patterns for continuous improvement.

Security Precautions:

We prioritize the security of your personal information by storing it behind secure networks with limited access. Only individuals with specific access credentials dedicated to confidentiality may access this information. Additionally, we employ Secure Socket Layer (SSL) technology to encrypt your data during input, submission, or access. We are committed to preserving your privacy and the security of your data.

Involvement of Ads and Third-Party Entities:

Our website may use cookies, scripts, and/or web beacons from advertising partners and third parties to monitor visitor actions for displaying ads and relevant information. Third-party tracking is subject to their privacy rules, and we have no control over these entities. Links provided for your convenience to third-party websites are not our responsibility, and their privacy practices may differ from ours.

Links to Privacy Policies of Third-Party Service Providers:

Google Analytics

Facebook

Clarity from Microsoft

Hubspot

Changes to this Privacy Policy:

This privacy policy is effective as of 2023 and will remain in force, except for future modifications that will take effect immediately upon being posted on this page. We reserve the right to alter or modify our privacy policy at any time, and it’s advisable to review it regularly. Significant changes will be communicated via the email address you provided or through a prominent notice on our website.

User Rights in Relation to Personal Information:

Users have the right to view, correct, or delete their personal data in our possession. If you wish to exercise these rights or have concerns about the processing of your data, please contact us. We are committed to protecting your rights and respecting your privacy.

Located in Charlotte NC, we specialize in providing high-quality recycled wood products and sustainable reclaimed lumber building materials.